LexisNexis opens customer innovation lab to build legal AI with clients
LexisNexis launched a Customer Innovation Lab in NYC to co-develop legal AI tools with clients, reversing traditional product cycles.Summary
LexisNexis opened a Customer Innovation Lab in New York City on August 21, 2026, designed to collaboratively build legal AI tools with clients, including partners like OpenAI and AWS. Unlike traditional product development, the Lab starts with real legal workflow problems brought by lawyers, corporate legal teams, judges, and academics, then rapidly prototypes solutions within hours or days, with production-ready features developed in weeks. The Lab operates continuously rather than as a one-time event, with LexisNexis engineers validating all outputs against company standards for quality, accuracy, and security. Several capabilities have already advanced into Lexis+ with Protégé, including a customer-managed Protégé Vault for analyzing multimedia materials and secure Protégé Workrooms for team collaboration. The Lab's current focus is legal drafting, which consumes 40-60% of lawyers' time, with AI tools being prototyped to adapt to firm-specific styles, flag risks, and maintain lawyer control through visible edits and version tracking. LexisNexis plans to expand the Lab beyond New York, with more information available at lexisnexis.com/lab.
(Source：Complete Ai Training)