Agencies look to AI, automation amid growth in digital records
Federal agencies are adopting AI and automation to manage the explosion of digital records and unstructured data.Summary
Federal agencies are facing an "explosion" in unstructured data and are turning to artificial intelligence and process improvements to manage this growth. During a Federal News Network panel, officials from the State Department, Army, FDIC, and Defense Department discussed their modernization efforts. The State Department is using AI tools to declassify cables faster and more consistently, scaling to meet a five-fold increase in workload. The Army has embedded records management experts within its declassification facility to improve workflows. The FDIC is using a capstone program to identify critical knowledge and manage records based on role. The Defense Department is exploring "AI agents" to operationalize policies and shift human focus from manual labor to oversight. These agencies are integrating AI into their tools to streamline processes, automate functions, and reduce human review time.
(Source：Federal News Network)
