Greg Lambert on the real challenges of legal AI adoption
Summary
Greg Lambert, Chief Innovation Officer at Jackson Walker, highlights the significant hurdles firms face when implementing AI tools. He identifies "tool duplication" as a major issue, noting that purchasing overlapping systems wastes budget and confuses staff. Lambert also emphasizes that onboarding new AI systems requires substantial training that many firms underestimate. Furthermore, he warns that AI systems can produce plausible but incorrect legal citations, creating liability risks that necessitate human verification and reduce expected productivity gains. Lambert argues that change takes longer than vendors suggest, urging firms to expect extended transition periods rather than quick wins. He notes that while tools like Claude for agents and Newcode.ai automate specific workflows, fully automated contract negotiation remains largely aspirational. Finally, Lambert advises legal professionals to pursue structured training to understand AI capabilities and limitations.
(Source:Complete Ai Training)