Supreme Court Launches ‘Su‑Sahayak’ to Ease Public Access to Court Services
The Supreme Court of India launched an interactive chatbot named ‘Su-Sahayak’ to help users easily access court services online.Summary
On 11 May 2026, the Supreme Court of India introduced ‘Su-Sahayak’, an interactive virtual guide integrated into its website. This chatbot, developed in collaboration with the National Informatics Centre (NIC), is designed to assist visitors in swiftly accessing essential e-services. Users can check case status, cause lists, orders, and judgments using various search inputs such as diary number, case number, and party name. The tool also provides guided access to daily orders, final judgments, and downloadable links. Additionally, ‘Su-Sahayak’ offers step-by-step assistance for online appearances, RTI applications, and requests for certified copies. It addresses frequently asked questions regarding court procedures, fees, the official calendar, and guidelines for Advocates-on-Record (AORs). By simplifying navigation and reducing procedural complexity, the chatbot enhances digital accessibility and reinforces transparency, efficiency, and technology-driven access to justice.
(Source：Scconline)