How Cozen O'Connor shares strategies on how to run AI tool pilots
Insider
Cozen O'Connor is adopting a disciplined approach to AI tool pilots to combat 'pilot fatigue' among lawyers.Summary
Law firms are overwhelmed by pitches for AI software, leading to "pilot fatigue" as lawyers are asked to test too many tools. Cozen O'Connor, a large law firm, has shifted from testing everything to a more disciplined strategy. The firm now focuses on making "fewer big bets" on tools with real potential, defined success criteria, and significant benefits for attorneys and clients. This approach prioritizes tools that offer broad adoption potential and valuable lessons for the firm's institutional capabilities, even if the specific software doesn't become a permanent fixture.
(Source：Insider)