Most legal departments adopt AI but fewer than 20% measure its return on investment, Thomson Reuters report finds
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Nearly half of legal departments use AI, but under 20% measure ROI, risking focus on speed over business impact.Summary
Nearly half of corporate legal departments now use AI, making it a strategic priority, but fewer than 20% track return on investment. Legal teams often focus on efficiency gains like faster research and contract review, yet risk missing broader business value by not linking AI use to outcomes such as deal speed, win rates, and revenue protection. The report urges alignment with company goals and intentional metrics to measure legal AI's impact on business performance.
(Source：Complete Ai Training)
